Question 1

How do I decide between selective, push back, and drive-in racking for my facility?

Accepted Answer

It comes down to SKU count, pallet depth per SKU, and how fast product turns. Selective racking gives 100% pallet access and works best for high-SKU, mixed-velocity inventory, while push back and drive-in trade some accessibility for significant density gains on slower-moving or bulk SKUs. During a free design consultation we model your pallet positions across each option so you can see the real position count and cost difference before committing.

Question 2

How much additional pallet capacity can I realistically gain from a redesign?

Accepted Answer

Most Austin-area warehouses we look at gain 15-40% more pallet positions without adding square footage. The gains usually come from tightening beam elevations to actual load heights, using the full clear height under sprinklers, and right-sizing aisles to the equipment already in the building. We quantify the before-and-after position count in the layout so the improvement is measurable, not theoretical.

Question 3

What does your free warehouse design consultation actually include?

Accepted Answer

We review your building dimensions, pallet profiles, throughput, and equipment, then produce a CAD layout with bay configurations, beam levels, aisle widths, and a total pallet position count. You also get a line-item quote tied to that layout. There is no charge and no obligation — plenty of operators use it simply to compare options or support a capital request internally.

Question 4

What information do you need from me to produce an accurate layout and quote?

Accepted Answer

Building dimensions and clear height, sprinkler and column locations, pallet size and weight, how high pallets stack, and the lift equipment you run. If you have a floor plan or prior layout, that speeds things up. If you only have partial information, we can start with reasonable assumptions and refine as details come in.

Question 5

How are beam capacities and load ratings determined for my product?

Accepted Answer

Capacity is specified per beam pair based on your heaviest pallet load, pallet placement, and the beam level configuration, then matched to upright column and frame capacity for the full loaded bay. We spec systems around your actual worst-case load rather than an average, and every system ships with the manufacturer's load rating information for posting in the facility.

Question 6

Can you expand or reconfigure racking we already have in place?

Accepted Answer

Yes. Expansions and reconfigurations are a large share of our work. We identify your existing manufacturer and component profiles so new material matches or interfaces correctly, then design the addition around your current aisle structure and traffic patterns. Where a mismatch would create a safety or capacity problem, we will tell you directly rather than force a fit.

Question 7

What is a realistic timeline from quote to installed system?

Accepted Answer

Standard selective racking is often available within a few days for delivery, with complete projects typically landing in the one-to-four week range depending on quantity, configuration, and install scheduling. Engineered systems like pallet flow or push back carry longer lead times. We give you a dated schedule with the quote and flag anything that could shift it.

Question 8

How is installation handled, and can it be scheduled around our operating hours?

Accepted Answer

Installation is coordinated through vetted installation partners we work with regularly, and it is scheduled around your operation — off-hours, weekends, or phased by zone so receiving and shipping keep running. You get one point of contact from quote through completed install rather than being handed off between vendors.

Question 9

What safety and protection components should be budgeted into a new system?

Accepted Answer

Column protectors, end-of-row guards, row spacers, wire decking, and rack-end barriers at high-traffic intersections are the ones that pay for themselves fastest. We flag the specific locations in your layout where impact risk is highest instead of blanket-quoting protection across the whole facility, so the budget goes where damage actually happens.

Question 10

Do you supply new racking only, or used as well?

Accepted Answer

New only. That means known load ratings, matched components, full manufacturer warranty coverage, and no guesswork about a used frame's damage history. For most operators the total cost difference is smaller than expected once freight, sorting, and mismatched components are factored in.

Question 11

What kind of support do local Austin customers get after installation?

Accepted Answer

You keep the same point of contact. That covers replacement components after an impact, adding bays as inventory grows, re-pitching beam levels when your pallet profile changes, and answering questions that come up months later. Being local to the Austin metro means we can respond quickly instead of routing you through a national call queue.

Question 12

Which areas around Austin do you serve?

Accepted Answer

We cover the Greater Austin metro, including Round Rock, Georgetown, Cedar Park, Pflugerville, Leander, Kyle, Buda, San Marcos, and the surrounding industrial corridors along I-35 and SH 130. Projects outside that footprint are handled case by case — just ask.

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